Manage customer conversations, send WhatsApp campaigns, automate interactions, and scale your business with flexible subscription options.
Hi, can you clarify how Voodlee pricing works for WhatsApp Business API?
10:42 AMHello! 👋 We keep our pricing simple and transparent:
Find the right balance of team access, WhatsApp numbers, and business capabilities. Select a plan based on your current requirements and upgrade as your communication needs grow.
Basic shared inbox and limited campaigns.
Broadcasts, basic chatbot and automation.
Advanced automation, analytics and API access.
Advanced team workflows and priority capabilities.
Custom integrations, controls and support.
| Plan | Monthly fee | Team members | WhatsApp numbers | Key capabilities |
|---|---|---|---|---|
| Starter | ₹1,349 | 2 | 1 | Basic shared inbox and limited campaigns. |
| Growth | ₹2,499 | 5 | 1 | Broadcasts, basic chatbot and automation. |
| Professional Popular | ₹4,499 | 10 | 2 | Advanced automation, analytics and API access. |
| Business | ₹8,199 | 25 | 5 | Advanced team workflows and priority capabilities. |
| Enterprise | Custom | Custom | Custom | Custom integrations, controls and support. |
Subscription fees exclude WhatsApp messaging charges, applicable taxes, and optional paid add-ons unless expressly included in a signed order.
Your Voodlee subscription covers platform access. WhatsApp messaging usage is calculated separately based on applicable message categories and delivery records.
Promotions, product announcements, discount offers, back-in-stock alerts, and cart abandonment nudges.
Order confirmations, dispatch notifications, payment receipts, appointment reminders, and account alerts.
One-time passcodes, verification codes, password resets, and two-factor authentication logins.
Direct support conversations resolving customer questions during open 24-hour service customer windows.
| Message category | Proposed selling rate | Billing basis |
|---|---|---|
Marketing | ₹0.98 | Per delivered message |
Utility | ₹0.13 | Per delivered message |
Authentication / OTP | ₹0.13 | Per delivered message |
Service messages | ₹0.13, where chargeable | Subject to applicable Meta service-message and free-window rules |
Rates are before GST and other applicable taxes. These are proposed selling rates, not guaranteed current Meta tariffs. Validate Meta and BSP/provider charges before publication. Actual charges may vary by recipient country, message category, provider fees, and billing arrangements.
Keep your subscription and messaging expenses transparent with separate billing for platform access and message usage.
Your fixed monthly platform subscription covers software access, seat management, and feature usage. Message consumption is billed strictly based on verified delivery.
Track delivery logs, delivery timestamps, recipient country rates, and conversation types directly inside your Voodlee analytics console.
Clear rate cards with granular breakdown so you always know your exact cost per delivered campaign.
Clear breakdown showing revenue rate, base Meta cost, and gross difference.
| Cost component | Calculation | Amount |
|---|---|---|
| Messaging revenueClient billing rate | 10,000 × â‚¹0.98 | ₹9,800.00 |
| Illustrative Meta base costStandard Meta delivery tariff | 10,000 × â‚¹0.8631 | ₹8,631.00 |
| Gross differenceBefore other operational costs & taxes | ₹9,800 − ₹8,631 | ₹1,169.00 |
Expand your account by adding team members or WhatsApp numbers without changing the published base subscription prices.
Add agents, managers, and support specialists anytime.
| Plan | Included members | Additional member/month |
|---|---|---|
| Starter | 2 | ₹499 |
| Growth | 5 | ₹399 |
| Professional | 10 | ₹349 |
| Business | 25 | ₹299 |
| Enterprise | Custom | Custom |
Deploy departmental numbers, branches, or store handles.
| Plan | Included numbers | Additional number/month |
|---|---|---|
| Starter | 1 | ₹499 |
| Growth | 1 | ₹399 |
| Professional | 2 | ₹349 |
| Business | 5 | ₹299 |
| Enterprise | Custom | Custom |
Configured with 15 team members (including five additional members at ₹349/mo).
Excludes GST and messaging chargesConfigured with 10 WhatsApp numbers (including five additional numbers at ₹299/mo).
Excludes GST and messaging chargesYour total cost depends on your subscription plan, usage, and optional services.
Pay the monthly fee for your selected plan. This provides platform access, core team workspaces, inbox infrastructure, and baseline limits.
Charges are calculated separately using applicable provider and Meta billing records. Billed strictly per delivered conversation/message category without arbitrary markups.
Add team members at the rate applicable to your plan. Upgrade seats flexibly as customer service, sales, and marketing departments grow.
Extend your WhatsApp setup with additional numbers at the applicable monthly rate. Perfect for localized numbers, regional stores, or distinct brand handles.
AI usage, premium integrations, onboarding and custom development may incur separate charges depending on specific technical requirements.
No. Subscription fees and WhatsApp messaging usage are billed separately.
Yes. Additional team members and WhatsApp numbers are available at plan-specific monthly rates.
A 10% discount for upfront annual payment is proposed, subject to commercial approval.
No. Subscription fees and messaging rates exclude applicable taxes unless expressly specified otherwise.
The displayed messaging rates are proposed selling rates. They should be reviewed against current Meta tariffs and provider charges before publication and whenever pricing changes.
Yes. Enterprise pricing, team limits, WhatsApp numbers, integrations and support can be discussed with the sales team.
Choose a Voodlee plan that matches your business needs, or speak with our team about enterprise requirements and custom integrations.
Drop your details and a Voodlee specialist will reach out within one business day.
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